Shipping Policy – PKBest
PKBest is dedicated to delivering your orders quickly and safely across Pakistan.
Order Processing:
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time:
Standard delivery time is 3–7 business days, depending on your city and location. Remote or rural areas may take slightly longer.
Shipping Charges:
Shipping charges, if applicable, are clearly mentioned at checkout before you place your order.
Cash on Delivery (COD):
PKBest offers Cash on Delivery (COD) all over Pakistan. Please ensure your contact number and delivery address are correct to avoid delays or cancellations.
Delivery Delays:
While we aim to deliver within the estimated time, delays may occur due to weather conditions, courier service issues, or public holidays.
2. Return and Refund Policy – PKBest
Your satisfaction matters to us. If there is an issue with your order, we offer a simple and transparent return process.
Return Eligibility:
Products can be returned if they are damaged, defective, or incorrect at the time of delivery.
Return Request Time:
Customers must contact us within 48 hours of receiving their order. Requests after this time may not be accepted.
Product Condition:
Returned items must be unused, in their original packaging, and in the same condition as delivered.
Refund Process:
Once the returned product is received and inspected, refunds will be processed accordingly.
For Cash on Delivery orders, refunds are issued via bank transfer or store credit.
Non-Returnable Items:
Certain products, such as personal-use items and accessories, may not be eligible for return unless they arrive damaged or defective.
3. Privacy Policy – PKBest
PKBest respects your privacy and is committed to protecting your personal information.
Information We Collect:
We collect basic details such as your name, phone number, email address, and shipping address for order processing and customer support only.
Use of Information:
Your data is used to process orders, send order updates, and improve our services.
We do not sell or share customer information with third parties for marketing purposes.
Data Security:
We use appropriate security measures to protect your information from unauthorized access or misuse.
Third-Party Services:
Trusted third parties like payment gateways and courier partners may access limited information strictly for completing your order.
4. Terms and Conditions – PKBest
By using PKBest, you agree to the following terms and conditions:
Product Information:
We aim to keep all product details, images, and prices accurate. Minor differences may occur due to lighting, screen settings, or product updates.
Order Acceptance:
PKBest reserves the right to accept or cancel any order due to incorrect pricing, stock issues, or incomplete customer information.
Pricing & Payments:
All prices are listed in Pakistani Rupees (PKR) unless stated otherwise. Available payment methods are shown at checkout, including Cash on Delivery.
Limitation of Liability:
PKBest is not responsible for indirect or consequential damages resulting from the use of our products or services.
Policy Updates:
PKBest may update these policies at any time without prior notice. Any changes will be effective immediately after being published on the website.